Step 1 - Initial Consultation (Factfind)

Call us on 01543 484841 for an initial consultation or complete the Contact Enquiry Form to arrange a time for us to call you back.

The initial consultation should take approximately 30 minutes and one of our mortgage advisers will gather the information from you that we require to start the process.

Step 2 - Search the Mortgage Market

We will then search the mortgage market for a product that best suits your needs, requirements and situation. We aim to call you back with a recommendation for your new mortgage within 24 hours of the initial 30-minute consultation.

We will then send confirmation of our discussion and recommendation in writing.

We can also provide a full advice and recommendation service for insurance products.

Step 3 - Complete the Application Form

Following your agreement to our recommendation, we can send you the mortgage application form to complete, sign and return. We can also send you the relevant forms if we have provided you with advice and recommendation on general insurance and pure protection products.

If requested, providing we have the relevant information, we can complete the form on your behalf and send it to you for you to check, sign and return.

Step 4 - Submit Application Form to Lender

On receipt of your signed mortgage application form we submit it to the relevant lender. We will also submit any forms relating to general insurance and pure protection products to the relevant product provider if we have provided advice and recommendation on these products. We then monitor the progress of your application and keep you updated on a regular basis.

Step 5 - Mortgage Offer

Pink Home Loans will monitor the mortgage application process from start to finish, enabling you to have complete peace of mind. After your application form has been submitted, the lender will typically need to carry out a valuation of your new property.

Once this is done and your application has been accepted, a mortgage offer will then be issued by the lender. This needs to be checked and signed by you and returned to us.

Step 6 - Appoint a Solicitor or Conveyancer

You will need to appoint a solicitor or conveyancer who will deal with legal aspects of purchasing your new property and selling your existing property, if applicable. This process is commonly known as 'conveyancing' and it includes researching the property's legal boundaries, obtaining the legal deeds and advising you on a draft contract of sale. Your solicitor or conveyancer will also carry out searches and agree a date for completion. With your consent we can introduce you to a solicitor who will act on your behalf during the transaction.

Step 7 - Exchange Contracts

Once your solicitor or conveyancer has carried out the necessary legal work and the mortgage offer has been made and received by you, the contracts can be exchanged. Once each party has signed the contracts and they have been exchanged, they are legally binding. The contracts will include a completion date, which is the date that you take legal ownership of the property.

You will also need to arrange buildings insurance so that the property is insured from the day that you take legal ownership of the property (the completion date). Pink Home Loans can arrange buildings insurance for you - click here for more information.

Step 8 - Legal Completion

This is the last stage of the process when your solicitor or conveyancer completes the purchase of the property on your behalf. The Transfer Deed, the document confirming you as the owner of the property, is then sent to the relevant registry so that records can be updated showing you as the new owner. The property is then legally yours and you can move in.

In some cases, contracts are exchanged and legal completion takes place on the same day.

Once you are in your new home you have a responsibility to advise the appropriate organisations that you have a new address. For example, you will need to advise your local authority/council so that a new council tax bill can be arranged for you, your local water supplier and your local electricity and/or gas companies, and other bodies such as the DVLA and TV Licensing. These are just a few examples - we will be happy to help you compile a complete list.